Effective Date: April 21, 2025
Website: https://www.sinanhairsalon.co.uk
Email: support@sinanhairsalon.co.uk
Address: 68 Old Church Road, Chingford Mount, London E4 8BX
Phone: 0203 441 2564 / 07453 322321
1. Introduction
Sinan Hair Salon is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We collect personal information to provide and improve our services. This includes:
- Identity Data: Full name, date of birth (optional), and gender.
- Contact Data: Phone number, email address, and postal address.
- Appointment Data: Booking history, service preferences, and stylist notes.
- Health Data: Allergy information, medical conditions, and patch test results.
- Marketing Preferences: Your choices regarding receiving promotional communications.
- Technical Data: IP address, browser type, and browsing behavior on our website.
3. How We Collect Your Data
We collect data through:
- Direct Interactions: When you book appointments, fill out forms, or communicate with us.
- Automated Technologies: When you interact with our website, we may collect technical data using cookies and similar technologies.
- Third Parties: Such as Treatwell, when you book appointments through their platform.
4. How We Use Your Information
We use your personal data to:
- Provide Services: Manage appointments, deliver hair treatments, and maintain service records.
- Communicate: Send appointment confirmations, reminders, and respond to inquiries.
- Marketing: Send promotional offers and newsletters, if you have opted in.
- Improve Services: Analyze feedback and service usage to enhance our offerings.
- Legal Obligations: Comply with legal and regulatory requirements.
5. Legal Basis for Processing
We process your personal data based on:
- Consent: When you have given clear permission for us to process your data for specific purposes.
- Contractual Necessity: To fulfill our obligations in providing services to you.
- Legal Obligation: To comply with legal requirements.
- Legitimate Interests: For our business interests, provided your rights do not override these interests.
6. Data Retention
We retain your personal data only as long as necessary:
- Service Records: Up to 6 years for legal and insurance purposes.
- Marketing Data: Until you withdraw consent or unsubscribe.
- Inactive Clients: We may delete your data if you have not engaged with us for over 2 years.
7. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Such as Treatwell, for appointment management.
- Legal Authorities: If required by law or to protect our rights.
- Marketing Platforms: To send promotional communications, if you have opted in.
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
8. Data Security
We implement appropriate security measures to protect your personal data, including:
- Technical Measures: Secure servers, firewalls, and encryption.
- Organizational Measures: Restricted access to personal data and staff training.
9. Your Rights
Under the UK GDPR, you have rights including:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data.
- Restriction: Request restriction of processing.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to processing of your data.
- Withdraw Consent: Withdraw consent at any time, where processing is based on consent.
To exercise these rights, contact us at support@sinanhairsalon.co.uk.
10. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand website usage and improve our services.
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.
13. Contact Us
For questions or concerns about this Privacy Policy or your personal data, contact us:
Sinan Hair Salon
68 Old Church Road
Chingford Mount
London E4 8BX
Email: support@sinanhairsalon.co.uk
Phone: 0203 441 2564 / 07453 322321